"My creed is that public

service must be more than

doing a job efficiently and

honestly. It must be a

complete dedication to the

people and to the nation with

full recognition that every

human being is entitled to

courtesy and consideration,

that constructive criticism is

not only to be expected but

sought, that smears are not

only to be expected but

fought, that honor is to be

earned, not bought."

Margaret Chase Smith

Cultural Awareness and Respect in the Workplace©

Designed to teach skills needed to cultivate a work environment that both respects diversity and thrives on the opportunities a diverse workforce creates for the organization. This program provides a legal perspective explaining the potential legal consequences of management inaction in the face of a disrespectful, biased workplace and provide guidelines for specific policies for avoiding lawsuits.  Specifically, participants will learn how to:

• Become aware of the impact of their behavior on others and the implications for their personal success.
• Become more accepting and understanding of differences.
• Minimize the influence of stereotypes and prevent conflict often caused by stereotypical thinking.
• Find alternatives to workplace behavior which offends, condescends and inhibits relationships.
• Understand the affect of gossip, indiscretion and breach of confidence upon the morale and productivity of an organization.

This program includes statistics for each client's region or community to provide a real-life perspective on the diversity issues in their area.  The seminar begins by providing a basic overview of issues that often arise in a diverse workplace.  Through interactive exercises, participants will discover their own level of knowledge and understanding of people who are "different from themselves."  By exploring the various biases in our society, such as racism, sexism, and ageism, as well as homophobia and other prejudices that impede productivity in the workplace, participants will learn to improve their cultural competencies to enhance performance.  They will also learn to apply the tools of situational knowledge, communications, competency and anxiety management to any situation.

This course meets EEOC requirements for ethics and diversity training for educators and the public sector.  It also meets requirements for not-for-profit board members and staff; federal grant recipients and federal contractors.  Please contact us for more details.

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